Shipping Guide
Set up shipping that's clear for buyers and easy for you. Here's how processing times, zones, rates and free shipping work on HANDI.
Set up in 4 steps
Set your processing time
Tell buyers how long you need to prepare an order before it ships. Accurate, honest times build trust and reduce cancellations.
Define delivery zones & rates
Create zones (e.g. Lagos Mainland, Mainland → Island, Nationwide) and set a fee and delivery window for each. Buyers see the right rate for their address at checkout.
Consider free shipping
Offer free shipping above a minimum order value to lift average order size. You set the threshold; it only applies when the cart qualifies.
Choose delivery methods
Enable Standard and/or Express delivery. Buyers pick the speed they want and pay the matching rate.
Tips for smooth delivery
Set an accurate processing time — it's the #1 driver of buyer trust.
Offer free shipping for higher-value orders to lift your average order size.
Use clear, consistent rates per zone to avoid checkout surprises.
Keep delivery windows realistic; under-promise and over-deliver.
Provide tracking so buyers always know where their order is.